Certifications & Qualifications

Finding a good auto repair facility is always a concern, especially when the unexpected happens. One important thing to remember is to look for the shops Qualifications And Certifications.

While there are many quality repair facilities, each AAA–approved auto repair facility is carefully screened and monitored to assure it meets our tough standards and criteria.

AAA Quality Service Award

We are a 4-time AAA Quality Service Award winner for customer satisfaction and service quality.

To win this AAA award a shop must exceed the already stringent Auto Club standards for a consecutive two-year period: no more than one complaint from an Auto Club member, a minimum 99 percent customer satisfaction rating during two consecutive surveys and no facility deficiencies during either of the Auto Club's detailed annual shop inspections or the bimonthly shop reviews.

Accreditation

This company has been accredited since 05/02/2003 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Certified Auto Company Rating A+

Our opinion of what this rating means:
An exemplary rating. This means that nothing in our files causes us to have any doubt about the company’s reliability.

Certified Automotive Specialists A+ 1

Certified Auto has been a proud member of the Glendora Chamber of Commerce since 1992 and is active in all city and chamber functions

Gene is a member of the Glendora Rotary and was president in the 2008-2009 year. Rotary allows our company an avenue to give to locally as well as all over the world.

Winner of Motor Age Magazine’s Top Shops Award

Each year Motor Age Magazine, a leading automotive magazine, reviews shops from all over the United States. Only 10 shops are selected to be a Top Shop. Our shop was reviewed and we were awarded with the Motor Age Top Shop designation in 2008 & again in 2009.

You can imagine how honored we were to receive this award. There are 10’s of 1,000’s of good auto repair shops in the country. We are very grateful for the industry’s recognition and our award.

This award was given after Motor Age reviewed how our company cares for our customers, our qualifications, our facilities, our growth over recent years and our core business philosophy.

30 + Years at the same location

Green Station Certification

The Bureau of Automotive Repair (BAR) has cultivated a partnership with the Department of Toxic Substances Control (DTSC), the agency that regulates the use and recycling of hazardous waste products. This new partnership has given us the opportunity to promote DTSC's voluntary program by which auto repair facilities may become recognized as a "Green Station" if a station meets the DTSC's requirements.

ASE-certified automotive technicians and other service professionals can be identified in several ways. The most obvious is to look for the ASE sign on the facility. Once inside, most establishments proudly display the ASE certificates earned by their technicians in their office or waiting room.

ASE has taken this responsibility one step further by offering a recognition opportunity for highly qualified repair facilities, which allows them to showcase their technicians and their commitment to excellence. It is called the Blue Seal of Excellence Recognition Program. The program’s emphasis is to identify establishments with a large percentage of ASE-certified professionals. It is a recognition program for businesses striving to be the best, and willing to prove their commitment.

Since 1951, ASA has been the leading organization for owners and managers of automotive service businesses that strive to deliver excellence in service and repairs to consumers. We hope that you find your visit here not only enjoyable but informative and educational.

"The Automotive Service Association (ASA) advances professionalism and excellence in the automotive repair industry through education, representation and member services."

The Gold Shield Program is designed to make the Smog Check Program more convenient for consumers. It allows a licensed Smog Check station, that meets higher performance standards to provide a variety of inspection and repair services to California consumers.

Brake & Lamp certified station.
We are able to state certify salvaged vehicles and check and sign off fix-it-tickets.

ASCCA is the largest independent garage owners association in California. The core purpose of ASCCA is to elevate and unite automotive professionals, and give them voice in a way that promotes integrity, compassion, individuality and continuous self-improvement. Membership in ASCCA is unique in that it is comprised of 28 chapters throughout California and is based on the time-honored values of small business owners.

By becoming a member, you'll join the thousands of other automotive professionals who make up the iATN. Being a part of this global network means you are serious about helping to further the automotive industry and helping yourself gain knowledge and experience.